Privacy Policy

We understand and share your concern about privacy. We want to assure you that Entry and Exit Systems respects your privacy and does not sell, rent, or loan any personally identifiable information regarding its customers to any third party. We do collect passive information on products browsed via log files and we analyze this information in aggregate to ensure our site is merchandised in a manner that adds the most convenience and value to our customers. When an order is placed, we collect basic information including your name, address, phone, and email address. We use this information to confirm your order and to respond to any questions you may have. Where required, we also share this information with certain intermediaries (USPS, UPS, FedEx) strictly to process and ship your order.

Privacy and Security Statement

As part of our commitment to you, our customers, we have published below our privacy and security policies. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy. Thank you for putting your trust in us.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our homepage so our users are always aware of what information we collect, how we use it, and if, under any circumstances, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users via email. Users will have a choice as to whether we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Your Information

This site uses a secure online order form for customers to purchase products and services. We collect customer contact information, such as name, email, phone number, and address; and financial information, such as credit card account information. Contact information from the order form is only used to process and ship orders to our customers and to get in contact with them when necessary. Financial information collected is used to bill the customer for products and services they have purchased or requested.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. All online transactions are handled with industry-standard SSL encryption. When you place an order online, your personal information and credit card information are encrypted (scrambled) using this technology before being sent over the Internet. This makes it virtually impossible for your information to be stolen or intercepted while being transferred through cyberspace (the Internet). When we receive your order, it is kept encrypted until we're ready to process it. When you proceed to the online checkout, your browser will automatically be switched to the secure server. This can be verified by the "https" displayed in your browsers address field.

Payment

We accept Google Checkout, PayPal, Visa, MasterCard, Discover, American Express, Bank Checks, Money Orders, and Cashier’s Checks. These payment options allows both you and Entry and Exit Systems an added layer of protection.

Shipping

Orders for in-stock items are shipped from our facility upon payment. Items which are not in stock, i.e., item which are ordered form the vendor for either drop-ship (shipped directly to the customer) or direct-ship (to the distributer [Entry and Exist Systems]), are shipped as soon as possible. Items drop-shipped have a tracking number which is provided to the customer once generated by the vendor.

Warranty

All items sold by Entry and Exit Systems come with the manufacturer provided warranty; typically, one to two years. When available, warranty times are provided in the item listing. If one is not listed, contact us for further details.
To obtain a warranty, please contact us. Some manufacturers require the item in order to complete a warranty. We can provide instructions and work with the vendor in order to meet your needs.

Satisfaction Guarantee

Entry and Exit Systems will guarantee your satisfaction with your purchase within 30-days of your receipt. If not satisfied, please contact us to being the return process. Items which are not satisfactory must be returned in original condition will all accessories, parts, and instructions.