FAQ's

Which payment methods does Entry and Exit Systems accept?

We accept Google Checkout, PayPal, Visa, MasterCard, Discover, American Express, Bank Checks, Money Orders, and Cashier’s Checks.

Does Entry and Exit Systems accept purchase orders (POs)?

Yes, we accept purchase orders. Please contact us to have a company account created.

I don’t see the product I need on your site. Can you get it for me?

Almost certainly! If you don’t see a product on our site, contact us. We will do our best to order it for you.

What is your return policy?

Entry and Exist Systems will accept returns of original-condition items within 30 days of original sale.

What are your hours?

We are open Monday through Friday from 8:30 a.m. to 5:30 p.m.

When is the shipping cutoff?

Entry and Exit Systems ships every day between 12 p.m. EST and 2 p.m. EST. Orders for in-stock items placed after that time will ship the next business day.

Which shipping service does Entry and Exit Systems use?

Most of our items are shipped through UPS.

Can I do an in-store pickup?

Of course! Any items we keep in stock or can order are available for in-store pickup. Gate operators and barrier arms included!

Where is Entry and Exit Systems located?

We are located at:

6051 18 Mile Rd.

Sterling Heights, MI 48314

Where do you ship from?

We ship from our location in Sterling Heights, MI. We can also do a drop-ship from most manufacturers right to your door! Note: drop-ship typically incurs additional charges from the manufacturer.

Can you ship internationally?

Yes. We can ship to anywhere in the United States and Canada.

Do you install gate operators?

Entry and Exit Systems is not an installer of operators or gate equipment. Contact us and we will refer you to at trusted installer.

Do you do service work?

We do not provide any service work but will do our best to provide support over the phone when you call. We can also reach out to manufacturers on your behalf in order to support you.

Do you sell garage door openers?

No. At this time Entry and Exit Systems does not sell residential garage door openers.

Have a question not listed here? Contact us and we'll respond as soon as possible!



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