This site uses a secure online order form for customers to purchase products and services. We collect customer contact information, such as name, email, phone number, and address; and financial information, such as credit card account information. Contact information from the order form is only used to process and ship orders to our customers and to get in contact with them when necessary. Financial information collected is used to bill the customer for products and services they have purchased or requested.
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. All online transactions are handled with industry-standard SSL encryption. When you place an order online, your personal information and credit card information are encrypted (scrambled) using this technology before being sent over the Internet. This makes it virtually impossible for your information to be stolen or intercepted while being transferred through cyberspace (the Internet). When we receive your order, it is kept encrypted until we're ready to process it. When you proceed to the online checkout, your browser will automatically be switched to the secure server. This can be verified by the "https" displayed in your browsers address field.
We accept Google Checkout, PayPal, Visa, MasterCard, Discover, American Express, Bank Checks, Money Orders, and Cashier’s Checks. These payment options allows both you and Entry and Exit Systems an added layer of protection.
Orders for in-stock items are shipped from our facility upon payment. Items which are not in stock, i.e., item which are ordered form the vendor for either drop-ship (shipped directly to the customer) or direct-ship (to the distributer [Entry and Exist Systems]), are shipped as soon as possible. Items drop-shipped have a tracking number which is provided to the customer once generated by the vendor.
All items sold by Entry and Exit Systems come with the manufacturer provided warranty; typically, one to two years. When available, warranty times are provided in the item listing. If one is not listed, contact us for further details.
To obtain a warranty, please contact us. Some manufacturers require the item in order to complete a warranty. We can provide instructions and work with the vendor in order to meet your needs.
Entry and Exit Systems will guarantee your satisfaction with your purchase within 30-days of your receipt. If not satisfied, please contact us to being the return process. Items which are not satisfactory must be returned in original condition will all accessories, parts, and instructions.